Select the login keychain entry in the top left navigator pane, then from the File menu, choose Lock Keychain 'login'. Launch any Office app, such as Word. You'll receive a prompt requesting permissions to access the keychain. Enter your Mac admin account password and click OK. Entering credentials just makes the prompt show again, only canceling it and clicking the 'needs password' text in the bottom of Outlook's main window allows them to keep working for a while. So far 15 out of our 42 active Windows Outlook users have been impacted (not counting Mac Outlook, or holiday users). Solve 'Outlook keeps asking for password' Manually. There are lots of solutions that you can perform for fixing the Outlook issue. Resetting the Outlook login settings. The very first method is resetting the login setting for Outlook using Windows Credentials Manager by following steps. Visit the Control Panel and press Credentials Manager. Hi, We are using E3, outlook 365 in our company. Some of our users' outlook stop sync with exchange and ask for password, as shown in below image: to fix the issue, I clear entries in Credential Manager, Delete Temporary Files, unchecked 'Use Cached Exchange mode', restart system and check th. Outlook Keeps Asking for Password (Office 365) Outlook is the most widely used email client worldwide and definitely one of the most convenient email clients. However this convenience does not come without some issues here and there.
- Outlook 365 Email Keeps Asking For Password Mac Email
- Outlook 365 Keeps Asking For Password Mac
- Outlook Email Keeps Asking For Password On Mac
With Pandemic shutting us inside our homes, the conversations that used to happen in person turned into emails. Microsoft Outlook, one of the most used mail services across globe became an integral part of our everyday lives with most of us working from home. There is this new issue with Outlook that's causing trouble to the users by prompting them to enter password every time Outlook is launched.
After the recent Windows update the number of users searching for a solution to fix Outlook keeps asking password grew, the real solution to fix this issue is still nowhere to be found. However, we found the key problem and the fix to stop Outlook from regularly asking for password.
By the end of this article you will be able to fix Outlook password prompt issue and do not forget to share this article with your colleagues who are facing this error.
| In this Article |
|---|
| Methods That Do Not Fix Outlook Keeps Asking Password Issue |
| Why does Outlook Keeps Asking for Password? |
| How to Fix Outlook Keeps Asking for Password Issue? |
| Enable Remember Password |
| Disable Always Prompt for Login Credentials |
Before we move on to fix this Outlook keeps asking password, do understand that Office also keeps asking for password and my solution is working perfectly for both the cases.
Methods That Do Not Fix Outlook Keeps Asking Password Issue
The Internet is a funny place, there are enough websites that go ahead and give information without proper research and knowledge of the problem. The result of this is, you will see 10 articles providing the same solution which doesn't solve your problem.
Here are some of the methods that are commonly see on internet and will not fix Outlook keeps asking for password issue:
- Disabling Always Prompt for Login Credentials
- Enabling Remember Password
- Updating Outlook
- Creating a New Outlook Profile
All of the above-mentioned methods might sound simple and authentic, but if you understand the reason behind it, you will know that these are clearly not the solution to fix Outlook password prompt issue.
If you have tried the above methods, chances are you will still be prompted to give password not only for Outlook but Microsoft Office as a whole after the next boot.
Why does Outlook Keeps Asking for Password?
Well, you might think Outlook is responsible for this password prompt issue. However, when we started looking into this issue, we discovered that the issue is not limited to Outlook. The real problem here is with Windows credentials manager which Microsoft updated in their recent Windows update.
If you are Windows user, you will mostly have three types of login options to your Windows,
- Login through local account and password
- Login through Microsoft Account
- Login through Domain user Account
So, every time you try to open your Outlook or any other Microsoft Application, the login credentials that's stored in Windows Credential manager is syncing it with the Windows login credentials. Hence, your Outlook keeps asking for password regularly.
How to Fix Outlook Keeps Asking for Password Issue?
To fix Outlook Keeps Asking for Password issue, you need to follow the three steps mentioned below. If you use Local Account (simple username and password used in Windows) to login to your Windows, you can directly skip to step 2.
Step 1: Sign out of Accounts used for Windows Login
- On your Windows, go to Settings, click on Accounts
- Select Email and Accounts
- Sign-out from any Microsoft Accounts or Domain User Accounts you have logged in from, you can login from them after you have fixed Outlook password prompt issue
- Move to Step 2
Outlook 365 Email Keeps Asking For Password Mac Email
Step 2: Manually Add your Details in Windows Credentials Manager
- Close your Outlook
- Go to Credential Manager by searching in search bar and click on Windows credentials
- Now under Generic Credentials, click on Add a Generic Credentials
- In the next screen, you have to manually add your Outlook details:
- Click on Ok, once you are done with it, similarly you can add all your other Outlook accounts
Restart Outlook, you will not be prompted to provide password again. This is the solution that actually works and most of the articles you find may ask you to perform unnecessary methods which yields no result and most importantly wastes your time.
Outlook errors like these are common and can be fixed with a proper workaround guide that you just read. However, sometimes the error or issue you encounter with Outlook might be due to a corrupt or damaged PST file.
PST file being the life of Outlook, holds all your precious information like emails, contacts, calendars etc. When you have a corrupt PST file, your precious data is at risk.
Remo Repair for Outlook is the best tool you can go to get your Outlook PST file issues fixed and getting back your data irrespective of the severity of the corruption. You can try the tool for free and be the judge yourself by downloading now.
Tips to Avoid Outlook Prompting Password Issue
Enable Remember Password
Enabling Remember Password is a common feature that most of the applications provide to make sure that user need not enter their password every time they log in. Follow the below mentioned methods to enable remember password feature:
- Open Outlook, click on File and go to Account settings
- In Accounts settings, click on Change
- In the next windows you will see username, password and an option to enable Remember Password feature
- Enter the checkbox and restart your Outlook
Disable Always Prompt for Login Credentials
This feature will help you if your Outlook is the reason behind regularly prompted for credentials from Outlook. Follow the below mentioned methods to disable always prompt for login credentials:
Note: This feature doesn't work in Outlook 2019, if you are using Outlook 2016 or earlier versions you can follow the below mentioned steps to disable always prompt for login credentials.
- Open Outlook, click on File and go to Account settings
- In Accounts settings, click on Change
- Click on more settings, under security disable Always prompt for logon credentials
Other common tips to manage your Outlook better
- Always take a backup of Outlook either manually or using a Outlook backup tool
- Make sure your Outlook is updated regularly
- Repair your Outlook data file to get back your precious Outlook data
- Protect your Outlook with an antivirus program from potential virus threat
Final Words:
All of the above-mentioned methods in this article will definitely help you fix issue of Outlook asking for password repeatedly. If you were successful in fixing this password prompt issue, do share this article with your colleagues or friends and help them fix this issue.
-->Symptoms
When you try to create an Outlook profile or connect to a Microsoft Office 365 mailbox, you're continually prompted for credentials while the client displays a 'trying to connect..' message. If you cancel the credentials prompt, you receive the following error message:
The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Cause
This issue can occur if the Logon network security setting on the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication.
Resolution
Note
Microsoft Outlook 2016 and some recent builds of Outlook 2013 are not affected by this issue. Those versions have been updated to prevent the problem that is described in the 'Symptoms' section. These versions have the Logon network security setting disabled or removed from the Microsoft Exchange email account settings.
For newer versions of Outlook
You may be an Office 365 customer who is experiencing the error that is described in the 'Symptoms' section when you try to connect to an Exchange Online mailbox. You may also already be running newer versions of Outlook 2013 or Outlook 2016. If both conditions are true,it is highly recommended that you use the Outlook keeps asking for my password diagnostic to troubleshoot issues in which Outlook continually prompts for a password.
This diagnostic does automated checks and returns possible solutions for you to use to try to fix any detected issues.
If you are connecting to an Exchange On-Premises mailbox, see the following articles for additional troubleshooting:
Additionally, you can view the following forum thread for common causes:
For affected versions of Outlook
If you have an older version of Outlook, change the Logon network security setting to Anonymous Authentication to fix this issue. To do this, follow these steps:
Exit Outlook.
Open Control Panel, and then do one of the following:
- In Windows 10, Windows 8.1, or Windows 7, click Start, type control panel in the search box, and then press Enter.
- In Windows 8, swipe in from the right side to open the charms, tap or click Search, and then type control panel in the search box. Or, type control panel at the Start screen, and then tap or click Control Panel in the search results.
In Control Panel, locate and double-click Mail.
Click Show Profiles, select your Outlook profile, and then click Properties.
Click E-mail Accounts.
Select your email account, and then click Change.
In the Change Account dialog box, click More Settings.
In the Microsoft Exchange dialog box, select the Security tab.
On the Logon network security list, select Anonymous Authentication, and then click OK.
Click Next, click Finish, and then click Close on the Account Settings dialog box.
Click Close on the Mail Setup dialog box, and then click OK to close the Mail control panel.
More Information
Outlook 365 Keeps Asking For Password Mac
The sims 2 collection for mac. To locate and view the registry setting for Anonymous Authentication in the Outlook profile, follow these steps.
Important Is there a pdf995 for mac.
Modifying the Outlook profile by using the 'Profiles' registry path is not supported and may cause your Outlook profile to be in an unsupported state. Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you access it, back up the registry for restoration in case problems occur.
Remo Repair for Outlook is the best tool you can go to get your Outlook PST file issues fixed and getting back your data irrespective of the severity of the corruption. You can try the tool for free and be the judge yourself by downloading now.
Tips to Avoid Outlook Prompting Password Issue
Enable Remember Password
Enabling Remember Password is a common feature that most of the applications provide to make sure that user need not enter their password every time they log in. Follow the below mentioned methods to enable remember password feature:
- Open Outlook, click on File and go to Account settings
- In Accounts settings, click on Change
- In the next windows you will see username, password and an option to enable Remember Password feature
- Enter the checkbox and restart your Outlook
Disable Always Prompt for Login Credentials
This feature will help you if your Outlook is the reason behind regularly prompted for credentials from Outlook. Follow the below mentioned methods to disable always prompt for login credentials:
Note: This feature doesn't work in Outlook 2019, if you are using Outlook 2016 or earlier versions you can follow the below mentioned steps to disable always prompt for login credentials.
- Open Outlook, click on File and go to Account settings
- In Accounts settings, click on Change
- Click on more settings, under security disable Always prompt for logon credentials
Other common tips to manage your Outlook better
- Always take a backup of Outlook either manually or using a Outlook backup tool
- Make sure your Outlook is updated regularly
- Repair your Outlook data file to get back your precious Outlook data
- Protect your Outlook with an antivirus program from potential virus threat
Final Words:
All of the above-mentioned methods in this article will definitely help you fix issue of Outlook asking for password repeatedly. If you were successful in fixing this password prompt issue, do share this article with your colleagues or friends and help them fix this issue.
-->Symptoms
When you try to create an Outlook profile or connect to a Microsoft Office 365 mailbox, you're continually prompted for credentials while the client displays a 'trying to connect..' message. If you cancel the credentials prompt, you receive the following error message:
The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Cause
This issue can occur if the Logon network security setting on the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication.
Resolution
Note
Microsoft Outlook 2016 and some recent builds of Outlook 2013 are not affected by this issue. Those versions have been updated to prevent the problem that is described in the 'Symptoms' section. These versions have the Logon network security setting disabled or removed from the Microsoft Exchange email account settings.
For newer versions of Outlook
You may be an Office 365 customer who is experiencing the error that is described in the 'Symptoms' section when you try to connect to an Exchange Online mailbox. You may also already be running newer versions of Outlook 2013 or Outlook 2016. If both conditions are true,it is highly recommended that you use the Outlook keeps asking for my password diagnostic to troubleshoot issues in which Outlook continually prompts for a password.
This diagnostic does automated checks and returns possible solutions for you to use to try to fix any detected issues.
If you are connecting to an Exchange On-Premises mailbox, see the following articles for additional troubleshooting:
Additionally, you can view the following forum thread for common causes:
For affected versions of Outlook
If you have an older version of Outlook, change the Logon network security setting to Anonymous Authentication to fix this issue. To do this, follow these steps:
Exit Outlook.
Open Control Panel, and then do one of the following:
- In Windows 10, Windows 8.1, or Windows 7, click Start, type control panel in the search box, and then press Enter.
- In Windows 8, swipe in from the right side to open the charms, tap or click Search, and then type control panel in the search box. Or, type control panel at the Start screen, and then tap or click Control Panel in the search results.
In Control Panel, locate and double-click Mail.
Click Show Profiles, select your Outlook profile, and then click Properties.
Click E-mail Accounts.
Select your email account, and then click Change.
In the Change Account dialog box, click More Settings.
In the Microsoft Exchange dialog box, select the Security tab.
On the Logon network security list, select Anonymous Authentication, and then click OK.
Click Next, click Finish, and then click Close on the Account Settings dialog box.
Click Close on the Mail Setup dialog box, and then click OK to close the Mail control panel.
More Information
Outlook 365 Keeps Asking For Password Mac
The sims 2 collection for mac. To locate and view the registry setting for Anonymous Authentication in the Outlook profile, follow these steps.
Important Is there a pdf995 for mac.
Modifying the Outlook profile by using the 'Profiles' registry path is not supported and may cause your Outlook profile to be in an unsupported state. Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you access it, back up the registry for restoration in case problems occur.
Outlook Email Keeps Asking For Password On Mac
Open the Registry Editor.
- In Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R to open the Run dialog box, type regedit.exe, and then click OK.
- In Windows 7, click Start, type regedit in the Start Search box, and then press Enter. If you're prompted for an administrator password or for confirmation, type the password, or click Allow.
Locate the registry path appropriate for your version of Outlook:
For Outlook 2013
HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0OutlookProfiles
For Outlook 2010 and 2007
HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows Messaging SubsystemProfiles
Under this subkey, locate and expand the name of your Outlook profile.
Under the profile, locate and expand the 9375CFF0413111d3B88A00104B2A6676 key.
Under the 9375CFF0413111d3B88A00104B2A6676 key, you see a subkey for each account in your profile. Select the first subfolder (00000001), and then examine the data of the Account Name binary value by double-clicking the value. Repeat this process until you find the Account Name value that includes your SMTP address. For example, the Account Name value points to guidopica@contoso.com under the 00000003 subkey.
Under the 0000000x subkey, locate the Service UID binary value. It represents a GUID (for example, c3 d1 9a 7b 80 1b c4 4a 96 0a e5 b6 3b f9 7c 7e).
Locate the subfolder in your profile that matches the GUID value identified in step 6 (for example, c3d19a7b801bc44a960ae5b63bf97c7e).
Under the subfolder that you found in step 7, examine the 01023d0d binary value. It represents a GUID (for example, 5f cf d5 f1 ba 5c 6f 45 b3 57 cc 5e 0d 16 94 58).
Locate the subfolder in your profile that matches the GUID value identified in step 8 (for example, 5fcfd5f1ba5c6f45b357cc5e0d169458).
Under the subkey found in step 9, examine the value of the 00036619 binary value. This value determines whether Outlook is using Anonymous Authentication.
Binary: 00036619
Data: 01 f0 00 80Anonymous Authentication
Any other value represents an authentication method other than Anonymous.
